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Do we have to select a "specific" example in your sample books for our photograph?
All you have to do is pick a costume and our staff will dress and accessorize you. We'll even come up with a pose for you and
your group.
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May I take pictures with my personal camera or video camera in your studio?
No
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How long does the photographic process take?
This depends on the number of people in the photo. Small groups of persons of 1 to 3 persons generally take about 20 to 30 minutes
to costume and photograph. Very large groups can take close to an hour.
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When will my prints be ready?
Usually prints are ready within 5 minutes after an order is placed, however for large number of prints for large groups, orders
can take over an hour. If the process is delayed, due to volume, we will encourage you to walk around for a while..have lunch or do
other fun things..then return for your prints.
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How long will my prints last?
Our photo should last 100 years if stored in a normal environment, under glass, out of direct sunlight. We will replace a damaged
photograph free of charge from our digital files unless damaged by negligence. We will keep our digital files forever.
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Must I pay for
my prints and accessories when I order them?
Yes, payment in full or an appropriate deposit is expected when you place your order. We accept Visa, Master Card, and Discover.
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How
can I order reprints or Holiday Cards?
In person, by phone (307-733-6467), or see our Reorder form.
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How frequently do you clean your costumes and hats?
Costumes are washed or dry cleaned on a regular schedule, and they are sprayed frequently with appropriate disinfectant/deodorant.
In addition, hats are sprayed with special products on a frequent basis.
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I am a very large person; do you have costumes to fit me?
Yes, we can fit you in most of the periods we offer, with some limitations. However, in all our years of business, we have never
turned anyone away due to their size, and we will always do everything we can to include you in this fun photographic experience.
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Do
you have costumes to fit tiny babies?
Yes, old time christening gowns, as well as other costumes which we can adapt to the size of your tiny babies and small children.
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May
I use my own costumes and/or props?
Yes
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Can we include pets?
Yes, dogs, cats and small tame animals are welcome.
